Online Course Help Desk

A student's first point of contact for issues in an online course should be the course instructor. If you are unable to contact your instructor, please use the link below for assistance.

Access the Student Portal to Submit a Help Desk Request

Reset Your Blackboard Password

Please note, if you use the "Email Address Option," you must enter your COLLEGE email address into the form.
Your college email should be in the format:

If this is your first time logging into Blackboard, please use the following:
Blackboard Username: 35_910# (student ID#)
Blackboard Password*: 35_910# (student ID#)

*Unless you have logged into Blackboard previously and reset your password.

Technical Difficulties

Online students that experience technical problems should first contact their course instructor for assistance. Students may contact Distance Education Technical Support through the Online Course Help Desk.

Interested in taking online classes?

New students should contact Admissions or call 478-988-6800.

Current/returning students should contact their advisor or call 478-988-6800.

Distance Education Staff

Jody Dixon
Distance Education Coordinator
Blackboard Administrator
(478) 757-2507

Carrie Miller
Instructional Design Specialist
(478) 218-3254

Cynthia Rumney
Dean, Distance Education
(478) 476-5158


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